Terms of Service

Effective date: 1 May 2026

1. Agreement

By accessing or using JejeBrand ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform. These terms apply to all users, including brands and creators.

2. Eligibility

You must be at least 18 years old and legally capable of entering into contracts to use the Platform. By registering, you confirm that the information you provide is accurate and up to date.

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@jejebrand.com if you suspect unauthorised access.

4. Campaigns and Payments

Brands must fund a campaign before it becomes active. Funds are held in escrow and released to creators only after the brand approves delivered content. JejeBrand charges a service fee on each transaction. Fee rates are displayed at checkout and may be updated with 30 days notice. All amounts are processed in the currency displayed at the time of funding. JejeBrand does not guarantee a minimum number of campaign matches or creator applications.

5. Creator Obligations

Creators agree to deliver content that materially conforms to the campaign brief. Content must not infringe third-party intellectual property rights, contain false or misleading claims, or violate applicable advertising regulations. Creators are solely responsible for disclosing sponsored content as required by law in their jurisdiction.

6. Brand Obligations

Brands must provide clear, lawful campaign briefs and review submitted content in good faith. Rejection of content must be based on genuine non-conformance with the brief. Brands may not use JejeBrand to solicit work outside the Platform to avoid service fees.

7. Prohibited Conduct

Users may not: use the Platform for fraudulent purposes; upload malware or harmful code; attempt to manipulate engagement metrics; harass other users; or violate any applicable law. JejeBrand reserves the right to suspend or terminate accounts that violate these restrictions without prior notice.

8. Intellectual Property

Creators retain ownership of content they create. By submitting content through a campaign, creators grant the relevant brand a non-exclusive licence to use the content for the purposes specified in the campaign brief. JejeBrand claims no ownership over user-generated content.

9. Disputes Between Users

If a dispute arises between a brand and a creator, either party may raise a formal dispute through the Platform. JejeBrand will review evidence submitted by both parties and issue a binding decision on the release or return of escrowed funds. JejeBrand's decision is final.

10. Limitation of Liability

To the maximum extent permitted by law, JejeBrand is not liable for indirect, incidental, or consequential damages arising from your use of the Platform. Our total liability for any claim shall not exceed the fees paid by you to JejeBrand in the 30 days preceding the claim.

11. Modifications

We may update these terms from time to time. We will notify you of material changes by email or by a notice on the Platform. Continued use after the effective date of the revised terms constitutes acceptance.

12. Governing Law

These terms are governed by the laws of Ghana. Any dispute that cannot be resolved informally shall be submitted to the exclusive jurisdiction of the courts of Accra, Ghana.

13. Contact

Questions about these terms can be sent to legal@jejebrand.com.